Shipping policy

Shipping / Delivery Information

*Please note that Free Delivery is not available on certain items due to their size/weight. These will incur a mandatory shipping fee.

All orders are shipped within 24hrs of placing your order. We have 4 delivery methods, Free Economy Delivery (3-5 Days - on orders over £40) 48hr, Next Working Day and our Premium DPD Next Day service which offers a 1hr delivery timeslot. Orders placed before 15.00 will be shipped the same day. Items are not dispatched on weekends.

Delivery Methods

We know getting your items delivered safely and on time is critical. That’s why we’ve selected the best Next Day delivery delivery services available.

Next Day 1hr timeslot - £4.95*

With our premium DPD service you’ll receive a one hour delivery time slot, but you’ll also be able to track the progress of your delivery.

You'll also be able to take advantage of their “Follow My Parcel” system which is an industry-changing innovation from DPD.

Follow My Parcel will:

• Display the location of our driver in relation to the delivery address
• Show the position of your delivery in the driver's overall delivery queue
• Tell you when the driver is just 15 minutes away
• Give you the option to reschedule your delivery or have your goods delivered to a neighbour
• Display the parcel's tracking history

*price per 30kg

FREE Economy 3-5 Day Service (Orders over £40) , 48hr Service - £2.99

Orders delivered to the UK Mainland have the option to choose between 48hr and next day delivery services via Evri. 

Our delivery service with Evri provides a consistently high customer experience at an affordable price.

Evri delivers millions of parcels every week to every postcode across the UK. That’s why there are more than 500 Evri sites across the UK to help get your parcel delivered on time, no matter where you need it to be.

Every year Evri delivers more than 730 million parcels and is why we offer this service as one of our delivery methods.

Northern Ireland and Republic of Ireland

Due to introducing the EU's new General Product Safety Regulation we've temporarily suspended deliveries to customers in Northern Ireland and the Republic of Ireland. Please bear with us while we work to meet the new regulation. To learn more about the new regulation click here.