LEDHut Privacy Policy

Last updated: 19 November 2025
Operated by Seven Energy Services Ltd (trading as Seven LED)

1. Who We Are

LEDHut.co.uk (“we”, “us”, “our”) is owned and operated by Seven Energy Services Ltd, a company registered in England & Wales.

Company name: Seven Energy Services Ltd
Trading name: Seven LED
Company number: 12176140
Registered address: Unit 1, Dodgson Street, Rochdale, OL16 5SJ
Email: info@ledhut.co.uk

We are the data controller for all personal information collected through LEDHut.co.uk.

LEDHut was acquired by Seven Energy Services Ltd on 19 November 2025. All customer data transferred as part of this acquisition is now held and processed in accordance with this policy and UK GDPR.

2. What Personal Data We Collect

We may collect and process the following information:

Information you provide directly

• Name

• Delivery and billing address

• Email address

• Phone number

• Order details

• Payment information (processed securely by our payment providers — we never see full card details)

• Any messages sent to us via email or contact forms

Information collected automatically

• IP address

• Device type and browser

• Pages visited and time spent on site

• Cart activity and on-site interactions

• Cookies (see our Cookie Policy)

Information from third parties

• Payment processors (e.g., Shopify Payments, PayPal, Klarna)

• Delivery partners (e.g., DPD, Royal Mail)

• Social platforms if you engage with our pages

3. How We Use Personal Data

We process your information under the principles of lawfulness, fairness, and transparency as required by the UK GDPR.

We use personal data for:

Order fulfilment

• Processing and delivering your orders

• Managing payments and fraud checks

• Handling returns, exchanges, and customer requests

Customer service

• Responding to enquiries

• Providing updates about orders

Marketing (where permitted)

• Sending offers, product updates, and LEDHut news

• Only when you’ve opted-in or where there is a legitimate interest

• You can unsubscribe at any time

Website optimisation

• Improving website performance and user experience

• Analysing sales, traffic, and customer behaviour

Legal and compliance

• Keeping records as required by law

• Preventing fraud and misuse of services

4. Legal Bases for Processing

Under the UK GDPR, we rely on:

• Contract – To process and deliver your order

• Legitimate interests – For marketing to existing customers, site analytics, fraud prevention

• Consent – For email marketing where required

• Legal obligation – For tax and accounting purposes

5. Marketing Communications

If you opt-in to receive marketing emails, or if you are an existing LEDHut customer, we may send you:

• Promotions and offers

• New product announcements

• Useful lighting guides

• Service updates

You can unsubscribe at any time by clicking the link in any email or contacting us directly.

6. Sharing Your Information

We only share personal data with trusted partners who help us operate LEDHut. These include:

• Shopify (store platform)

• Payment processors (Shopify Payments, PayPal, Klarna)

• Delivery partners (DPD, Royal Mail, DHL)

• Email service providers (Klaviyo / Shopify Email)

• IT support and analytics providers

We do not sell your information to third parties.
All partners are required to protect your information under UK GDPR.

7. Transfers Outside the UK

Some partners (e.g., Shopify, Klaviyo) may store data outside the UK or EEA.
Where this happens, they use approved safeguards such as standard contractual clauses to keep your data secure and compliant.

8. How Long We Keep Your Data

We keep data only for as long as necessary:

• Orders: 7 years (legal and accounting requirements)

• Marketing data: until you unsubscribe or request deletion

• Website analytics: retention varies but is anonymised wherever possible

9. Your Rights Under the UK GDPR

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (right to be forgotten)

• Restrict or object to processing

• Port your data to another provider

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any rights, contact us at info@ledhut.co.uk.

10. Customers From Before 19 November 2025

If you purchased from LEDHut before the ownership transfer:

• Your past orders remain part of the customer data we received

• We now control and protect that data under this Privacy Policy

• Warranty or product claims for purchases made before 19 November 2025 may need to be directed to the previous operator, Supreme Imports Ltd

• We may still assist where possible as a goodwill gesture, but we are not legally responsible for historic sales

11. Security

We take data protection seriously and implement:

• Secure servers

• Encrypted payment processing

• Access control and authentication

• Regular system monitoring

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this policy or your data:

Email: info@ledhut.co.uk
Address: Seven Energy Services Ltd, Unit 1, Dodgson Street, Rochdale, OL16 5SJ
You can also contact the ICO at ico.org.uk.